{"id":177,"date":"2026-01-28T03:11:02","date_gmt":"2026-01-28T03:11:02","guid":{"rendered":"http:\/\/localhost:8003\/?page_id=177"},"modified":"2026-02-05T02:11:08","modified_gmt":"2026-02-05T02:11:08","slug":"chinh-sach","status":"publish","type":"page","link":"https:\/\/miquafoods.com\/en\/chinh-sach\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<section class=\"section\" id=\"section_1899939089\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\r\n\r\n<div class=\"row\"  id=\"row-40910729\">\r\n\r\n\n\t<div id=\"col-2082707565\" class=\"col pb-0 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n\r\n<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>\r\n\r\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\r\n\r\n<\/div>\r\n\r\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1899939089 {\n  padding-top: 45px;\n  padding-bottom: 45px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_709511908\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1645690002\">\n\n\t<div id=\"col-1154795335\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"text-center flex flex-col gap-3.5\">\n\r\n\t<div class=\"heading\">\r\n\t\t<h1 class=\"title font-bold light text-32px\/1.1em text-primary  m-0\">\r\n\t\t\tPolicy and terms\t\t<\/h1>\r\n\t<\/div>\r\n\r\n\t\n\t<div id=\"text-2212986567\" class=\"text text-xl\/1.3em\">\n\t\t\n<p>Important information for customers<\/p>\n\t\t\t<\/div>\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row\"  id=\"row-817682197\">\n\n\t<div id=\"col-1901157666\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"tabbed-content preset-01\">\n\t\t\t\n\t\t\t<ul class=\"nav nav-line-bottom nav-normal nav-size-normal nav-center\" role=\"tablist\"><li id=\"tab-ch\u00ednh-s\u00e1ch-v\u1eadn-chuy\u1ec3n\" class=\"tab active has-icon\" role=\"presentation\"><a href=\"#tab_ch\u00ednh-s\u00e1ch-v\u1eadn-chuy\u1ec3n\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab_ch\u00ednh-s\u00e1ch-v\u1eadn-chuy\u1ec3n\"><span>Shipping policy<\/span><\/a><\/li>\n<li id=\"tab-ch\u00ednh-s\u00e1ch-\u0111\u1ed5i-tr\u1ea3\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_ch\u00ednh-s\u00e1ch-\u0111\u1ed5i-tr\u1ea3\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_ch\u00ednh-s\u00e1ch-\u0111\u1ed5i-tr\u1ea3\"><span>Return policy<\/span><\/a><\/li>\n<li id=\"tab-\u0110i\u1ec1u-kho\u1ea3n-s\u1eed-d\u1ee5ng\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_\u0110i\u1ec1u-kho\u1ea3n-s\u1eed-d\u1ee5ng\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_\u0110i\u1ec1u-kho\u1ea3n-s\u1eed-d\u1ee5ng\"><span>Terms of use<\/span><\/a><\/li>\n<li id=\"tab-faq\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_faq\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_faq\"><span>FAQ<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div id=\"tab_ch\u00ednh-s\u00e1ch-v\u1eadn-chuy\u1ec3n\" class=\"panel active entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-ch\u00ednh-s\u00e1ch-v\u1eadn-chuy\u1ec3n\">\n<div class=\"flex flex-col gap-4.5\">\n\r\n\t<div class=\"heading\">\r\n\t\t<h2 class=\"title font-bold light text-2xl m-0\">\r\n\t\t\tShipping policy\t\t<\/h2>\r\n\t<\/div>\r\n\r\n\t\n<div class=\"p-6 border border-solid border-#D9D9D9 rounded-md\">\n\r\n\t<div class=\"heading\">\r\n\t\t<h3 class=\"title font-bold light\">\r\n\t\t\t1. Scope of delivery\t\t<\/h3>\r\n\t<\/div>\r\n\r\n\t\n<ul>\n<li>Inner CITY areas.CITY: delivery by refrigerated vehicles for professional use.<\/li>\n<li>The other cities\/provinces: send goods by shipping units cold or courier (VNPost, Fast Delivery, Viettel Post, etc).<\/li>\n<li>Some outlying areas or islands may incur additional charges or delivery time lasts more than usual.<\/li>\n<\/ul>\n<\/div>\n<div class=\"p-6 border border-solid border-#D9D9D9 rounded-md\">\n\r\n\t<div class=\"heading\">\r\n\t\t<h3 class=\"title font-bold light\">\r\n\t\t\t2. Delivery time\t\t<\/h3>\r\n\t<\/div>\r\n\r\n\t\n<ul>\n<li><strong>Ho chi minh CITY CITY:<\/strong> Delivery within 24 hours after order confirmation (for orders placed before 15h).<\/li>\n<li><strong>Suburban and the state \/ province:<\/strong> Delivery time between 2 \u2013 5 working days, depending on shipping address and shipping method selected.<\/li>\n<li>The case of bad weather, breakdown of transport, or increased demand (new year, festival...), the delivery time may vary, MIQUAFOODS will actively inform customers.<\/li>\n<\/ul>\n<\/div>\n<div class=\"p-6 border border-solid border-#FFEAB6 rounded-md bg-#FFF3E0\">\n\r\n\t<div class=\"heading\">\r\n\t\t<h3 class=\"title font-bold light\">\r\n\t\t\t3. Free shipping\t\t<\/h3>\r\n\t<\/div>\r\n\r\n\t\n<ul>\n<li>Free delivery for orders from 500,000 vnd.<\/li>\n<li>Menu below 500,000: the collection of 30,000 \u2013 50,000 depending on the region.<\/li>\n<li>Shipping costs will be calculated according to the tariff of delivery unit cold and be informed before the confirmation menu.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"tab_ch\u00ednh-s\u00e1ch-\u0111\u1ed5i-tr\u1ea3\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-ch\u00ednh-s\u00e1ch-\u0111\u1ed5i-tr\u1ea3\">\n<div class=\"flex flex-col gap-4.5\">\n\r\n\t<div class=\"heading\">\r\n\t\t<h2 class=\"title font-bold light text-2xl m-0\">\r\n\t\t\tReturn policy\t\t<\/h2>\r\n\t<\/div>\r\n\r\n\t\n<div class=\"p-6 border border-solid border-#D9D9D9 rounded-md\">\n\r\n\t<div class=\"heading\">\r\n\t\t<h3 class=\"title font-bold light\">\r\n\t\t\t1. Return conditions\t\t<\/h3>\r\n\t<\/div>\r\n\r\n\t\n<ul>\n<li>Product intact packaging, unopened or unused, except in cases of defective products or damage due to shipping.<\/li>\n<li>Damaged product, not of the right quality or incorrect orders must be notified within 24 hours from when you received the goods.<\/li>\n<li>The client provides full invoice, receipt or order information for convenient handling.<\/li>\n<\/ul>\n<\/div>\n<div class=\"p-6 border border-solid border-#D9D9D9 rounded-md\">\n\r\n\t<div class=\"heading\">\r\n\t\t<h3 class=\"title font-bold light\">\r\n\t\t\t2. Process return\t\t<\/h3>\r\n\t<\/div>\r\n\r\n\t\n<p>Customer contact hotline \/ email \/ contact form on the website to the notice of the request for return.<\/p>\n<p>Our team of CUSTOMER service of MIQUAFOODS will confirm the information and instructions procedure for returns.<\/p>\n<p>After receive and check the product, MIQUAFOODS will perform:<\/p>\n<ul>\n<li>Change the new products of the same type, or<\/li>\n<li>Refundable according to order value (if no replacement).<\/li>\n<\/ul>\n<\/div>\n<div class=\"p-6 border border-solid border-#FFEAB6 rounded-md bg-#FFF3E0\">\n\r\n\t<div class=\"heading\">\r\n\t\t<h3 class=\"title font-bold light\">\r\n\t\t\t3. Note\t\t<\/h3>\r\n\t<\/div>\r\n\r\n\t\n<ul>\n<li>MIQUAFOODS not accept the return for the product has expired use by customer improper storage instructions.<\/li>\n<li>Shipping cost in the case of changes, products error or damage will be MIQUAFOODS responsible.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"tab_\u0110i\u1ec1u-kho\u1ea3n-s\u1eed-d\u1ee5ng\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u0110i\u1ec1u-kho\u1ea3n-s\u1eed-d\u1ee5ng\">\n<div class=\"flex flex-col gap-4.5\">\n\r\n\t<div class=\"heading\">\r\n\t\t<h2 class=\"title font-bold light text-2xl m-0\">\r\n\t\t\tTerms of use\t\t<\/h2>\r\n\t<\/div>\r\n\r\n\t\n<div class=\"p-6 border border-solid border-#D9D9D9 rounded-md\">\n\r\n\t<div class=\"heading\">\r\n\t\t<h3 class=\"title font-bold light\">\r\n\t\t\t1. Right to use\t\t<\/h3>\r\n\t<\/div>\r\n\r\n\t\n<ul>\n<li><span style=\"font-size: 14.4px;\">The user is entitled to access, search information, and use of the content on this website for personal, non-commercial use.<\/span><\/li>\n<li>Any copy, reuse content, images, logos or materials on the website for commercial purposes must obtain the written consent of MIQUAFOODS.<\/li>\n<\/ul>\n<\/div>\n<div class=\"p-6 border border-solid border-#D9D9D9 rounded-md\">\n\r\n\t<div class=\"heading\">\r\n\t\t<h3 class=\"title font-bold light\">\r\n\t\t\t2. The responsibility of the user\t\t<\/h3>\r\n\t<\/div>\r\n\r\n\t\n<ul>\n<li>Provide accurate information when you register, order or contact MIQUAFOODS.<\/li>\n<li>Do not use the website with the purpose to violate the law, deceptive, or spread harmful content.<\/li>\n<li>Responsible for security account information if available.<\/li>\n<\/ul>\n<\/div>\n<div class=\"p-6 border border-solid border-#FFEAB6 rounded-md bg-#FFF3E0\">\n\r\n\t<div class=\"heading\">\r\n\t\t<h3 class=\"title font-bold light\">\r\n\t\t\t3. Security and privacy\t\t<\/h3>\r\n\t<\/div>\r\n\r\n\t\n<ul>\n<li>MIQUAFOODS committed to protecting the personal information of customers according to the Privacy policy.<\/li>\n<li>User information will only be used to provide services, customer support and improve your experience on the website.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"tab_faq\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-faq\">\n<div class=\"flex flex-col gap-4.5\">\n\r\n\t<div class=\"heading\">\r\n\t\t<h2 class=\"title font-bold light text-2xl m-0\">\r\n\t\t\tFAQ\t\t<\/h2>\r\n\t<\/div>\r\n\r\n\t\n<div class=\"accordion preset-01\">\n\n\t<div id=\"accordion-1368166879\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1368166879-label\" class=\"accordion-title plain active\" href=\"#accordion-item-s\u1ea3n-ph\u1ea9m-t\u00f4m-\u0111\u00f4ng-l\u1ea1nh-c\u1ee7a-miquafoods-c\u00f3-an-to\u00e0n-kh\u00f4ng?\" aria-expanded=\"true\" aria-controls=\"accordion-1368166879-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Products frozen shrimp of MIQUAFOODS safe?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1368166879-content\" class=\"accordion-inner\" style=\"display: block;\" aria-labelledby=\"accordion-1368166879-label\">\n\t\t\t\n\n<p>All products frozen shrimp are under strict control from raw materials to processing and packaging, to ensure fresh, delicious, no harmful preservatives and achieve the certification in food safety.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3277892707\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3277892707-label\" class=\"accordion-title plain\" href=\"#accordion-item-l\u00e0m-th\u1ebf-n\u00e0o-\u0111\u1ec3-b\u1ea3o-qu\u1ea3n-t\u00f4m-\u0111\u00f4ng-l\u1ea1nh-\u0111\u00fang-c\u00e1ch?\" aria-expanded=\"false\" aria-controls=\"accordion-3277892707-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How to preserve frozen shrimp the right way?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3277892707-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3277892707-label\">\n\t\t\t\n\n<ul>\n<li>Keep the product in the freezer from -18\u00b0C or lower.<\/li>\n<li>Not thawed and frozen several times to avoid loss of quality.<\/li>\n<li>Used in the time specified on the packaging to ensure freshness.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-762003645\" class=\"accordion-item\">\n\t\t<a id=\"accordion-762003645-label\" class=\"accordion-title plain\" href=\"#accordion-item-t\u00f4i-c\u00f3-th\u1ec3-\u0111\u1ed5i-tr\u1ea3-s\u1ea3n-ph\u1ea9m-n\u1ebfu-kh\u00f4ng-h\u00e0i-l\u00f2ng-kh\u00f4ng?\" aria-expanded=\"false\" aria-controls=\"accordion-762003645-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I return products if not satisfied?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-762003645-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-762003645-label\">\n\t\t\t\n\n<p>Yes. MIQUAFOODS apply return policy within 24 hours with the product damaged, the error due to shipping or improper orders. See details in return policy<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1763766714\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1763766714-label\" class=\"accordion-title plain\" href=\"#accordion-item-t\u00f4i-c\u00f3-th\u1ec3-\u0111\u1eb7t-h\u00e0ng-online-kh\u00f4ng?\" aria-expanded=\"false\" aria-controls=\"accordion-1763766714-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I order online at all?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1763766714-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1763766714-label\">\n\t\t\t\n\n<p>Yes. You can order through the website or the channel contact online, we will delivery as required.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2867515284\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2867515284-label\" class=\"accordion-title plain\" href=\"#accordion-item-miquafoods-c\u00f3-giao-h\u00e0ng-ra-qu\u1ed1c-t\u1ebf-kh\u00f4ng?\" aria-expanded=\"false\" aria-controls=\"accordion-2867515284-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>MIQUAFOODS can delivery out internationally?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2867515284-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2867515284-label\">\n\t\t\t\n\n<p>At present, we have supplied products to some international markets. Please contact the hotline or email to know the area and conditions specific delivery.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_709511908 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_451093700\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2160\" height=\"600\" src=\"https:\/\/miquafoods.com\/wp-content\/uploads\/2026\/01\/consultation-bg.webp\" class=\"bg attachment- size-\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1191405169\">\n\n\n\t<div id=\"col-192064396\" class=\"col pb-0 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"text-center dark flex flex-col gap-4\">\n\n\r\n\t<div class=\"heading\">\r\n\t\t<h3 class=\"title font-bold light text-42px\/1.1em mb-0\">\r\n\t\t\tInterested in our products?\t\t<\/h3>\r\n\t<\/div>\r\n\r\n\t\n\n\t<div id=\"text-3535222133\" class=\"text text-24px\/1.1em\">\n\t\t\n\n<p>Contact us now for advice and a detailed quote<\/p>\n\t\t\t<\/div>\n\t\n<div class=\"flex items-center justify-center gap-4.5\">\n\n<a class=\"button primary is-larger lowercase text-xl font-semibold darker is-stroke m-0!\" >\n\t\t<span>Explore the brand<\/span>\n\t<\/a>\n\n\n<a class=\"button white is-outline is-larger lowercase text-xl darker font-semibold m-0!\" >\n\t\t<span>Contact for quote<\/span>\n\t<\/a>\n\n\n\n<\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_451093700 {\n  padding-top: 120px;\n  padding-bottom: 120px;\n}\n#section_451093700 .section-bg-overlay {\n  background-color: rgba(44, 113, 82, 0.65);\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-177","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/miquafoods.com\/en\/wp-json\/wp\/v2\/pages\/177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/miquafoods.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/miquafoods.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/miquafoods.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miquafoods.com\/en\/wp-json\/wp\/v2\/comments?post=177"}],"version-history":[{"count":45,"href":"https:\/\/miquafoods.com\/en\/wp-json\/wp\/v2\/pages\/177\/revisions"}],"predecessor-version":[{"id":643,"href":"https:\/\/miquafoods.com\/en\/wp-json\/wp\/v2\/pages\/177\/revisions\/643"}],"wp:attachment":[{"href":"https:\/\/miquafoods.com\/en\/wp-json\/wp\/v2\/media?parent=177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}